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Applied AI · Voice Agents · Automation
Sawal AI
AI-powered platform for SMBs focused on automating conversations, content, and knowledge access through integrated production AI systems.

Scope & Responsibilities
- •Voice-based AI agents with natural conversation flows
- •RAG-based chatbot for intelligent question answering
- •Automated podcast and video transcription with summarization
- •AI-generated social content workflows
Key Features
- •Natural language voice interactions
- •Context-aware chatbot with document understanding
- •Multi-format transcription (audio and video)
- •Automated summarization and insights
- •Social content generation and optimization
Technology Highlights
- •Azure OpenAI
- •Node.js and React
- •PostgreSQL
- •AWS
Outcome
Delivered a suite of AI systems embedded into real customer workflows, improving automation and content velocity.